Your plant documentation is proprietary. We protect it accordingly.
Security
- SOC 2 Type 2 certified with independent audits
- End-to-end encryption (TLS 1.2+, AES-256 at rest)
- Role-based access control with full audit trails
- Logical isolation of customer data per tenant
- On-premise deployment options available
Data Privacy
- Zero data retention — not used to train AI models
- Full customer data ownership and control
- Configurable retention and deletion policies
Reliability
- 99.9% uptime SLA with proactive monitoring
- Multi-zone redundancy and failover
- Enterprise infrastructure (AWS/Azure)
Our cloud or yours.
In our cloud
Raven Incident runs as a cloud service on enterprise infrastructure (AWS/Azure), with multi-zone redundancy and tenant isolation. Most plants start here and are live in days.
Deployed in your cloud
The same product, deployed in your own cloud environment, under your controls. On-premise deployment options available. We scope this with your IT team at the demo.
Data handling, answered.
Where does our data go? Is it used to train AI models?
No. Zero data retention: your data is not used to train AI models. Full customer data ownership and control, with configurable retention and deletion policies. Customer data is logically isolated per tenant.
Can this run in our own cloud?
Yes. Raven Incident runs in our cloud or deployed in your own cloud, and on-premise deployment options are available. Cloud deployments run on enterprise infrastructure (AWS/Azure).
Does it work offline?
Yes. Reports can be filed offline on mobile and sync when a connection returns, built for plant areas with poor connectivity.
Ready to close the loop on safety?
See how Raven Incident captures complete reports, drafts investigations, and tracks every action to closure at your plant.